Opening and Keynotes
- Welcome to the International Best Practice Competition – Dr Robin Mann, Founder – International Best Practice Competition and Head of Centre for Organisational Excellence Research, New Zealand.
- The Growth of UAE and Business Excellence – Professor Hadi Eltigani, Director, Abu Dhabi International Centre of Excellence (ADICOE) and Abu Dhabi Chamber of Commerce.
- The Rise of Business Excellence and Best Practices – Suresh Lulla, Founder, Qimpro and BestPrax Limited, India
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